Delivery


Our orders are loving prepared and shipped out with love to the destination of your choice via post.

Where do we ship? 
We can ship worldwide, We offer FREE shipping to the UK, USA and Canana and aim to offer free worldwide shipping by the end of 2022. 

Europe has an addition shipping fee of £0.99.

When will my order be shipped?
Our cases are fresh off the press and made to order, we aim to despatch within 1 - 3 working days. All our orders are fully checked via quality control before it goes en route to you 

What is the shipping time?
This varies per destination
 - United Kingdom (3-5 working days) 
 - Europe (6-9 working days) 
 - United States/Canada (4-9 working days) 
 - Rest Of The World (6-9 working days) 

If you have any questions about delivery times or orders to your country get in contact we will be more than happy to help.

Returns


Are returns accepted?
We are sure you will be absolutely thrilled with your order, however mistakes can happen in transit. If there is any problems with your order, please get in contact with 7 days of receiving your order. All our cases are made to order, we can only accept returns if the item is damaged or defective.  

How do i return my order?
Just get in contact within 7 days of receiving your order and we can start the process. You can contact us at info@casernova.com, please provide the reason why you want to return the order and we will take it from there. Note - you will be responsible for any returns postage costs.

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